Privacy policy

Privacy Policy

Last Updated: September 2026

At Maitheyi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from maitheyi.com.

1. Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Information you provide while contacting customer support
  • Website usage and device information, including IP address, browser and cookies

We do not store your complete debit/credit card, UPI or banking credentials. Payments are processed through our authorised payment service providers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process returns, refunds and exchanges where applicable
  • Personalise your shopping experience
  • Improve our website, products and services
  • Send promotional communications where permitted and where you have opted in
  • Prevent fraud, misuse and unauthorised transactions
  • Comply with applicable legal and regulatory requirements

3. Cookies

Maitheyi may use cookies and similar technologies to maintain website functionality, remember preferences, understand website usage and improve your shopping experience.

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing of Information

We may share necessary information with trusted service providers involved in operating our business, including:

  • Payment gateway providers
  • Courier and logistics partners
  • Website and technology service providers
  • Customer support and communication providers
  • Analytics and marketing service providers, where applicable

We only share information reasonably required for these services or as required by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

6. Your Information

You may contact us to request access to, correction of, or other applicable rights regarding your personal information, subject to applicable law.

7. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For privacy-related questions or requests, please contact:

Maitheyi
Website: www.maitheyi.com
Email: sales@maitheyi.com
Phone: +919214792204